Terms and Conditions
Effective Date: 10/5/2025
Welcome to Soba Renaissance. By accessing or using our website at https://sobarenaissance.com, including our shop and user account services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using the site.
1. Acceptance of Terms
By visiting, browsing, or shopping on this website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you must not access or use the website.
2. Account Registration
Users may create an account to purchase products, track orders, and access special features. You agree to provide accurate, complete, and up-to-date information when creating an account.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Soba Renaissance reserves the right to suspend or terminate your account at any time if we believe you are violating these Terms or engaging in fraudulent, abusive, or unlawful behavior.
3. Orders and Payments
All orders placed through our website are subject to availability and acceptance. Prices for our products are listed in the currency shown and may be subject to change without notice.
We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product availability. In the event that your order is canceled after payment, we will issue a full refund.
4. Shipping and Delivery
Delivery times are estimates only. While we strive to meet expected delivery dates, Soba Renaissance is not liable for delays caused by factors beyond our control.
We offer Direct-to-Doorstep delivery for individual customers and B2B delivery for commercial clients.
5. Returns and Refunds
Please refer to our Refund and Returns Policy for details regarding product returns, exchanges, and refund eligibility.
6. Intellectual Property
All content on this website — including but not limited to text, graphics, images, videos, logos, product descriptions, and software — is the exclusive property of Soba Renaissance and protected by intellectual property laws.
All trademarks, service marks, and trade names are owned by Soba Renaissance. You may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any material from this website without prior written consent.
7. Prohibited Activities
You agree not to:
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Use the website for any unlawful purpose;
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Upload or transmit malicious code or harmful data;
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Attempt to gain unauthorized access to other users’ accounts;
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Disrupt or interfere with the functionality or security of the website;
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Misuse our content, trademarks, or intellectual property.
Violations may result in suspension or termination of access, and potential legal action.
8. Privacy
We care about your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
9. Limitation of Liability
To the maximum extent permitted by law, Soba Renaissance shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the website, products, or services.
All products are offered “as-is” and “as available” without warranties of any kind unless expressly stated.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on this page, with the effective date noted above. Continued use of the site following any changes constitutes acceptance of those changes.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.
12. Contact Us
If you have any questions or concerns regarding these Terms, please contact us:
Email: info@sobarenaissance.com
Contact Form: https://sobarenaissance.com/contact-us